Terms and conditions

The purchase of Peaucéros products via the website www.peaucéros.fr can only be done after registration of the customer on the site.

Product Regulations

The payment of articles Peauceros on the site www.peauceros.fr can only be made by credit card (via the secure payment module CyberMut Credit Mutuel)

Acknowledgment of receipt

An order acknowledgment is sent to the customer by email, mentioning the confirmation of payment by the bank or, if applicable, in case of non-validation of online payment, the payment terms proposed to the customer for effective validation of the order . The address mentioned on this acknowledgment of receipt is the same with which the consumer may submit any claims.

Delivery and Shipping
  • In the case of a delivery in Metropolitan France, Monaco and Corsica, for any order lower than 500 €, the cost of the delivery is fixed at a flat rate to 10.00 € HT (12.00 € TTC).
  • In the case of a delivery in Metropolitan France and Corsica for an order superior or equal to 500 €, the delivery is freight free.
  • In the case of a delivery in Europe the transport rates are according to the weight of the order as well as the destination.

Prices

Prices are quoted in Euros excluding taxes. The VAT rate used is the rate applicable on the day of the order. These prices are exclusive of the transport costs mentioned above.

Right of withdrawal / Return / Exchange

All the articles can be the object of a right of retraction by exchange or refund except those having been the object of a customization on request of the customer. The return or exchange request by the customer must be made within 14 days from the date of receipt of the item. The exchange request can only relate to an identical article.

In case of an exchange, the new article will be sent to the customer within the same contractual deadlines as a traditional order, the postage and return shipping costs will be borne by the customer.

In case of return, the user will receive upon receipt of his request and the article, a letter-check of the amount including taxes paid for the article.

Delivery delay

Items will be shipped 48 hours, working days, upon receipt of the order.